Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Because they keep charging me Completed
- Jose Antonio Arocha Gutierrez
- May 06, 2021 13:18
0 votes 1 comment
Porting out with incorrect PIN issue Completed
- JH Woo
- May 05, 2021 19:37
0 votes 1 comment
refund Completed
- YEN NGUYEN
- May 05, 2021 17:25
0 votes 1 comment
Move my top-up credit to a different account Completed
- YungHsiang Lee
- May 04, 2021 14:55
0 votes 1 comment
Account cancellation Completed
- Syed Al-Mamun
- May 04, 2021 13:57
0 votes 1 comment
I cancelled my phone number so when can I expect to receive a refund for unused service? Completed
- Gregory Phillips
- May 04, 2021 07:27
0 votes 1 comment
Please cancel my account, with email only: XXXXXXXXXXXXXXXXXX Completed
- Ming Wu
- May 04, 2021 04:47
0 votes 1 comment
Need port out info, PIN showed is WRONG
- Robert Davis
- May 03, 2021 18:59
0 votes 1 comment
Inactive, So Do I Need a New SIM before being billed Completed
- John Waters
- May 03, 2021 08:58
0 votes 1 comment
Refunds and Account Cancellation Completed
- Consolacion Tubianosa
- May 02, 2021 02:31
0 votes 1 comment
Cancel my account Completed
- Timothy Kendrick
- May 02, 2021 00:03
0 votes 1 comment
Essential Plan $19.99 6-months Completed
- kill krap
- May 01, 2021 16:01
0 votes 1 comment
Please close and refund Completed
- Aaron Jones
- May 01, 2021 03:48
0 votes 1 comment
Upgrading to Freemium Completed
- Alejandro Perez
- May 01, 2021 02:17
0 votes 1 comment
Port out PIN not working Completed Completed
- Chunxing Jiang
- April 30, 2021 22:50
0 votes 1 comment
Receiving refund of account balance upon account closure. Completed
- Maury Flake
- April 30, 2021 18:46
0 votes 1 comment
Please delete my account Completed
- charles Ar
- April 30, 2021 16:58
0 votes 1 comment
Cancel Failure Completed
- Jinuk Seo
- April 30, 2021 13:03
0 votes 1 comment
Delete my account. Completed
- Jesse Moy
- April 30, 2021 05:53
0 votes 1 comment
Please cancel my account Completed
- Zongying He
- April 30, 2021 02:59
0 votes 1 comment
Refund topup and close account Completed
- Joseph ...
- April 30, 2021 01:52
0 votes 1 comment
Top-up refund Completed
- Popia Orgo
- April 30, 2021 01:21
0 votes 1 comment
account charge refund request Completed
- k bhuthi chetty
- April 29, 2021 20:12
0 votes 2 comments
Cancel Account Completed
- XIAOMEI ZHAO
- April 29, 2021 17:45
0 votes 1 comment
cancel Completed
- Sheldon Chen
- April 29, 2021 16:24
0 votes 1 comment
Cancel Account and Refund Top-Up Credit Completed
- Matthew Jin
- April 29, 2021 15:46
0 votes 1 comment
pop-up credit refund request Completed
- ebid
- April 29, 2021 15:01
0 votes 1 comment
refund my Top-Up Credit Balance and cancel my account and service (request on 2021/04/29) Completed
- a ssggnic.e a
- April 29, 2021 14:51
0 votes 2 comments
pop-up credit refund request Completed
- laststand verizon.net
- April 29, 2021 14:02
0 votes 1 comment
Why am I suddenly getting charge for Top-Up Credits now 5 days before the plans change in May? Completed
- Derwin Mendoza
- April 29, 2021 13:59
0 votes 1 comment

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