Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Can't port out to Google Fi Completed
- Ray Shum
- December 01, 2020 01:45
0 votes 1 comment
Unforeseen Technical Issue Completed
- Jim Lertdilok
- November 30, 2020 17:49
0 votes 1 comment
Regarding Account info Completed
- mahendra vasireddy
- November 30, 2020 11:35
0 votes 1 comment
My account was dormant, can I get my old number back now? Completed
- M Edwards
- November 30, 2020 00:06
0 votes 1 comment
Why am I not getting the red banner I need to renew my Freemium plan? Completed
- Kevin FitzMaurice
- November 29, 2020 19:09
0 votes 2 comments
Your phone has recently been deactivated due to inactivity Completed
- Misha Koshelev
- November 27, 2020 00:26
0 votes 1 comment
Unable to downgrade to freemium Completed
- Raghuraman Kalyanaraman
- November 26, 2020 23:29
0 votes 1 comment
Migrating to an 890 SIM Completed
- David Willmore
- November 26, 2020 00:46
0 votes 1 comment
Cancelling account Completed
- James Hodgson
- November 25, 2020 13:16
0 votes 1 comment
What happens to my top up credit in my legacy account now that I am on the new premium LTE> Completed
- Anthony Lim
- November 23, 2020 07:59
0 votes 1 comment
Premium account says airtime expired Completed
- Mr Ethan MacBain-Adornetto
- November 21, 2020 22:24
0 votes 1 comment
Canceling service and requesting refund Completed
- William Saunders-Cummings
- November 18, 2020 15:23
0 votes 1 comment
top up credit refund request Completed
- Gary Gao
- November 18, 2020 04:14
0 votes 1 comment
refund of top up credit Completed
- Roger Buford
- November 17, 2020 02:13
0 votes 1 comment
Premium account has been marked as Airtime Expired Completed
- Jaret Cantu
- November 17, 2020 01:29
0 votes 1 comment
BILLING/INVOICE Completed
- paul baquir
- November 15, 2020 04:43
0 votes 1 comment
wifi calling not work Completed
- difei gao
- November 15, 2020 00:53
0 votes 1 comment
Get the refund of FreedomPop Safety Mode Completed
- Miles Kuo
- November 13, 2020 16:46
0 votes 1 comment
Get the top up refund Completed
- Miles Kuo
- November 13, 2020 14:06
0 votes 1 comment
Please help to reactivate my service Completed
- Yali W
- November 13, 2020 05:59
0 votes 1 comment
Account Balance Refund Completed
- M Li
- November 12, 2020 16:37
0 votes 1 comment
Account details Completed
- Chung Lee
- November 08, 2020 19:38
0 votes 1 comment
$20 top-up credit Completed
- Brian Hannon
- November 08, 2020 15:18
0 votes 1 comment
What will happen to my 12-month prepaid Freedompop plan? Completed
- James Qiu
- November 07, 2020 23:05
0 votes 1 comment
Top Up Refund Completed
- Stitch Two
- November 07, 2020 03:15
0 votes 1 comment
Top up credit disappeared after migrating to new premium freedompop account Completed
- Mambo Jam
- November 07, 2020 03:08
0 votes 1 comment
cancelling account Completed
- Steve Keane
- November 06, 2020 09:40
0 votes 1 comment
I upgraded to Premium Voice SIM, but I cannot access my old plan which had 3 months of prepaid service left. Completed
- Amit Parekh
- November 06, 2020 02:19
0 votes 1 comment
What happened to my semi annual plan that was prepaid? Completed
- vernon griffin
- November 06, 2020 02:04
0 votes 1 comment
New sim Completed
- Susan Galli
- November 02, 2020 17:42
0 votes 1 comment

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