Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Charged Topup fee despite not using service Completed
- Myron Zhang
- January 18, 2022 02:30
0 votes 1 comment
fail to cancel the account Completed
- Chiun-Mei Huang
- January 09, 2022 14:24
0 votes 1 comment
Top up credit transfer Completed
- jinqiao feng
- January 06, 2022 01:43
0 votes 1 comment
Account Issues Completed
- Adam Robbins
- January 03, 2022 16:02
0 votes 1 comment
port out pin incorrect Completed
- ZHENG LIU
- December 20, 2021 12:51
0 votes 2 comments
Can FreedomPop unlock my phone previously with its free plan? Completed
- Tim
- December 16, 2021 12:23
- Edited
0 votes 1 comment
Followup problems with my number porting Completed
- Jiangbo Deng
- December 13, 2021 02:36
0 votes 1 comment
Unable to update info Completed
- Joseph Collins
- December 11, 2021 06:44
1 vote 1 comment
porting out request Completed
- Jiangbo Deng
- December 06, 2021 19:28
0 votes 1 comment
how do I cancel subscription? Completed
- Roger Hudak
- November 28, 2021 12:50
0 votes 1 comment
Please refund unauthorized charges Completed
- Viju James
- November 24, 2021 19:37
0 votes 1 comment
Need help canceling my account Completed
- Changqing Pan
- November 19, 2021 21:39
0 votes 1 comment
Top up credit still not added to account Completed
- Myron Zhang
- November 19, 2021 02:12
0 votes 1 comment
Delete account Completed
- Nicolas Porter
- November 14, 2021 18:48
0 votes 1 comment
Top-up credit not added to account Completed
- Myron Zhang
- November 13, 2021 22:58
0 votes 1 comment
Can you please refund me and cancel my account to avoid any further charge? Completed
- jin lu
- November 11, 2021 01:56
0 votes 1 comment
SIM no longer works Completed
- Matthew Woolaston
- November 10, 2021 15:10
0 votes 1 comment
Billing Information Completed
- David Maiolo
- November 09, 2021 23:14
0 votes 1 comment
Top Up Refund Completed
- Jeremy Simmons
- November 05, 2021 05:24
0 votes 1 comment
Transfer my Credit Balance to another account Completed
- Hari Sibila
- October 28, 2021 23:22
0 votes 1 comment
Need PIN to port a number from FreedomPop to another carrier Completed
- A B
- October 21, 2021 00:06
0 votes 1 comment
Please cancel my account and refund me my unauthorized charges $20.03x2 Completed
- Jinguo Gu
- October 17, 2021 15:55
0 votes 1 comment
Please cancel my account and refund me my unauthorized charges Completed
- J-LI G
- October 16, 2021 05:41
0 votes 3 comments
Unable to update credit card information Completed
- Norman Arslanlar
- October 11, 2021 00:38
0 votes 1 comment
Deleting my account. Completed
- Neil Reed
- October 10, 2021 16:00
0 votes 1 comment
Need help fixing billing information as it won't update on website Completed
- Connor Smith
- October 06, 2021 19:18
0 votes 1 comment
Unauthorized Charges Completed
- YUNG CHIH CHEN
- October 06, 2021 03:59
0 votes 1 comment
Unauthorized Charges Completed
- Glen Sagers
- October 05, 2021 20:12
0 votes 1 comment
Incorrect billing - Being billed without authorization Completed
- Junli Chen
- October 04, 2021 05:01
1 vote 1 comment
Top-up credit Transfer or Refund Completed
- Sean Isakower
- September 30, 2021 18:09
1 vote 1 comment

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