Technical Support – FreedomPop

Connection problems? Are you unable to receive a call? Discuss troubleshooting and technical support steps.

Prepaid year not working anymore Completed
- joe fitzpatrick
- July 11, 2020 19:33
- Edited
1 vote 1 comment
verification code texts getting blocked by Freedompop Completed
- Lynn Pietras
- June 30, 2020 18:41
1 vote 1 comment
Unable to make or receive texts, but calls work fine Completed
- Mary Smith
- June 28, 2020 01:10
1 vote 1 comment
Can't send/receive txts, no service on cell either Completed
- Charles Loftis
- June 27, 2020 19:18
1 vote 1 comment
can't make and receive texts to-from none freedompop phones. Completed
- sean chen
- June 26, 2020 17:36
1 vote 1 comment
Can't get a reply from Freedompop for two weeks now. Texting not working at all. calls not going through at tiems. Completed
- Wes Noe
- June 26, 2020 13:40
1 vote 1 comment
call does appear on lock screen Completed
- Mohamed El-Sharkh
- June 25, 2020 02:01
1 vote 1 comment
Phone/Prepaid Plan no longer able to access internet / activate after dormant period Completed
- J Mann
- June 18, 2020 06:53
1 vote 1 comment
Incoming calls go directly to voicemail Completed
- Gabriele Di Francesco
- June 15, 2020 20:04
1 vote 1 comment
Phone calls going straight to voicemail Completed
- Katelyn Kramer
- June 13, 2020 17:13
- Edited
1 vote 1 comment
“Your phone has recently been deactivated due to inactivity” Completed
- Sam Khan
- June 13, 2020 14:52
- Edited
1 vote 1 comment
Calls not coming through, no voicemails Completed
- Edith Vazquez
- June 13, 2020 01:59
1 vote 1 comment
Data Only SIM - Unable to Join Network Completed
- Brian J
- June 11, 2020 23:09
1 vote 1 comment
Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service. Completed
- Kuo Teh
- June 09, 2020 16:25
1 vote 1 comment
Cannot receive text messages Completed
- DIXI XIAO
- June 09, 2020 03:43
1 vote 1 comment
No service for WiFi hotspot Completed
- Kristin Veach
- June 07, 2020 13:35
1 vote 1 comment
LTE account stopped working Completed
- LTE SIM 0727
- June 05, 2020 20:32
1 vote 1 comment
FreedomPop free LTE line disappeared, along with my credits. Completed
- Todd Allcock
- June 04, 2020 15:15
1 vote 1 comment
Unable to receive calls (goes straight to voicemail) Completed
- Kwei Yee
- June 03, 2020 17:07
1 vote 1 comment
Account disappeared Completed
- Joshua Lutter
- June 03, 2020 01:40
1 vote 1 comment
my account has stopped working Completed
- Michael Wagner
- May 28, 2020 16:25
1 vote 1 comment
LTE suddenly stopped working and LTE card is missing from my account Completed
- aaron nash
- May 27, 2020 01:23
1 vote 1 comment
Can I have my device carrier unlocked? Completed
- Brandon Atkins
- May 23, 2020 15:40
1 vote 1 comment
SIM has no internet connection - but showing AT&T Completed
- Helen Shultz
- May 23, 2020 15:31
1 vote 1 comment
Service inactive due to technical issue...contact customer service Completed
- Juliana Lima
- May 20, 2020 21:49
1 vote 3 comments
Freedom Spot - Photon Platinum not connecting Completed
- Daniel Sanchez
- May 20, 2020 20:50
1 vote 1 comment
Not receiving call, message does not work Completed
- ANH NGUYEN
- May 14, 2020 11:36
1 vote 1 comment
Cannot connect to server Completed
- Jackie Hamann
- May 13, 2020 03:11
1 vote 1 comment
Port Out Problems Completed
- Richard Aldridge
- May 11, 2020 15:49
1 vote 1 comment
No data connection (AT&T network) Completed
- Arkfire
- May 02, 2020 01:49
1 vote 1 comment

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