Technical Support
New postConnection problems? Are you unable to receive a call? Discuss troubleshooting and technical support steps.
-
Prepaid year not working anymore Completed1 vote 1 comment
-
verification code texts getting blocked by Freedompop Completed1 vote 1 comment
-
Unable to make or receive texts, but calls work fine Completed1 vote 1 comment
-
Can't send/receive txts, no service on cell either Completed1 vote 1 comment
-
can't make and receive texts to-from none freedompop phones. Completed1 vote 1 comment
-
call does appear on lock screen Completed1 vote 1 comment
-
Phone/Prepaid Plan no longer able to access internet / activate after dormant period Completed1 vote 1 comment
-
Incoming calls go directly to voicemail Completed1 vote 1 comment
-
Phone calls going straight to voicemail Completed1 vote 1 comment
-
“Your phone has recently been deactivated due to inactivity” Completed1 vote 1 comment
-
Calls not coming through, no voicemails Completed1 vote 1 comment
-
Data Only SIM - Unable to Join Network Completed1 vote 1 comment
-
Cannot receive text messages Completed1 vote 1 comment
-
No service for WiFi hotspot Completed1 vote 1 comment
-
LTE account stopped working Completed1 vote 1 comment
-
FreedomPop free LTE line disappeared, along with my credits. Completed1 vote 1 comment
-
Unable to receive calls (goes straight to voicemail) Completed1 vote 1 comment
-
Account disappeared Completed1 vote 1 comment
-
my account has stopped working Completed1 vote 1 comment
-
LTE suddenly stopped working and LTE card is missing from my account Completed1 vote 1 comment
-
Can I have my device carrier unlocked? Completed1 vote 1 comment
-
SIM has no internet connection - but showing AT&T Completed1 vote 1 comment
-
Service inactive due to technical issue...contact customer service Completed1 vote 3 comments
-
Freedom Spot - Photon Platinum not connecting Completed1 vote 1 comment
-
Not receiving call, message does not work Completed1 vote 1 comment
-
Cannot connect to server Completed1 vote 1 comment
-
Port Out Problems Completed1 vote 1 comment
-
No data connection (AT&T network) Completed1 vote 1 comment