Ro
- Total activity 16
- Last activity
- Member since
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Activity overview
Latest activity by Ro-
Ro created a post,
I need yet another top up refund.
CompletedI have been charged $20 top ups three times over the last several days. I have been issued two refunds already, but have been charged yet again, even though I had over $1 of active credit. I was ...
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Ro created a post,
Top up credit refund please.
CompletedHi, I had a balance of $4.78 in credit, which was unknowingly deactivated on 8/17, and therefore, I was charged an additional top up of $20 on Saturday evening after reaching my 350MB data threshol...
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Ro created a post,
I did not order this Essential LTE 350MB plan
CompletedFor some reason I am currently subscribed to the Essential LTE 350MB plan. I have not used a cent or minute of my allotment. I have not used the SIM at all this billing cycle. I will need this t...
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Ro created a post,
Account suspended for billing issue. ?? Card is valid for 4 more years.
CompletedMy account was supposed to rollover today or tomorrow but woke up today to see that the account for my SIM ending in 5839 is suspended due to billing issue. I did not go over my monthly bandwidth,...
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Ro created a post,
Unauthorized $10 credit charge.
CompletedHi, I activated a SIM, and an error in the system charged me for the $10 credit option, which I had de-selected prior to confirming my order. The only charge that I authorized was the $0.99 activa...
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Ro created a post,
Unauthorized $10 credit charge.
CompletedHi, I activated a SIM, and an error in the system charged me for the $10 credit option, which I had de-selected prior to confirming my order. The only charge that I authorized was the $0.99 activa...
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Ro created a post,
Charged for Premium Plus after I had cancelled
CompletedHi, I disabled Premium Plus prior to the billing date, however apparently I was still billed for Premium Plus as I noticed I had rollover data in this current billing cycle, yet Premium Plus is not...
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Ro created a post,
$10 credit not authorized
CompletedI activated a SIM card and de-selected the $10 credit. The invoice that I authorized was for the $.99 activation fee only yet was still charged $10 additional for the credit which I opted out of. ...