Thomas Travis

  • Total activity 6
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Posts

Votes on activity by Thomas Travis Recent activity Votes
  • reinstate request

    Completed

    Submitted follow up (Id #29702) on Friday but have not received a response yet. I used up all the data during the bill cycle and now that it's a new cycle, need to have accounts (+9) and (+11) rein...

  • Request for Future Feature: Support Tickets or LIVE CHAT for FREE accounts

    Completed

    Currently the new support ticket system is setup so that FREE accounts cannot create support tickets. I know there were inconsistencies in the old ticket system as I used to have certain accounts t...

  • reinstate request

    Completed

    used all the data last cycle, new billing cycle started - you can see the $0 charge for authorization this morning went through, but still hasn't reinstated the account.  please reinstate account a...