William Landress

  • Total activity 15
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Activity overview

Latest activity by William Landress
  • William Landress commented,

    My cell phone, also using the AT&T network, has plenty of signal.

  • William Landress created a post,

    Hotspot says no data connection

    Completed

    My hotspot, XXX-XXX-0270, IMEI XXXXXXXXXXXXX12, SIM XXXXXXXXXXXXXXXXXX30 is saying "no data connection". I've checked my account on my.freedompop.com and there's nothing saying that it is dormant. ...

  • William Landress created a post,

    Please re-activate phone number XXX-XXX-1146

    Completed

    This is my wife's hotspot and in spite of my reminding her she doesn't always use it every month and then it gets marked dormant. The IMEI is 89011XXXXXXXXXXXXX and the email is XXXXXXXX@cinserv.co...

  • William Landress created a post,

    my.freedompop.com password change

    Completed

    I forgot my password to my.password.com. My user ID is XXXXXXXXX@XXXXX.com. I tried the "forgot password" option but the link in the email is invalid. Can you reset my password?

  • William Landress created a post,

    Need phone number to transer to new account management website

    Completed

    I have my SIM card in a hotspot device. I don't know the phone number but the IMEI of the card is XXXXXXXXXXXXXXXXXXXX. Would  you send me the phone number associated with that IMEI?

  • William Landress commented,

    To clarify, it does connect to AT&T but says disconnected from service.

  • William Landress created a post,

    No data connection Account issue?

    Completed

    I have a SIM card I'm using in a hotspot that is on the annual billing $49.95 1GB/month plan. It has stopped working. I don't know the phone number but it is registered under XXXXXXXXXXXX@gmail.com...

  • William Landress created a post,

    Why was I billed $49.95?

    Completed

    I just found this in my paypal account: Invoice POP75839847 for $49.95. Can you tell me the IMEI and phone number associated with this? And why was I billed $49.95 for it?