Unauthorized US$63.25 charge to paypal
Completada
Dear sirs,
you debited paypal US$63.25 for prolonging my yearly subscription which was not approved by me. I cant delete my paypal credentials in my account and you misused this information to bill me that amount.
I expect a full refund and I expect answers to my email contacts. I contacted already billing@free.. and support@free and HAVE NOT received any answer to my inquiry. This is absolutely unacceptable.
Please refund the money and CANCEL my account immediately.
I know, you are now replying "we are contacting you....". Please do so.
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Hello Heiko Erhard!
Thank you for contacting us here, we're more than willing to help you with your current concern.
To assist accordingly, we’ll be creating a private message regarding this matter as we need to gather and provide personal account information, please be sure to check your email and reply to this message at your earliest convenience, we appreciate your patience!
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