Lost SIM card

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Mohammad Abdullah

• 10 de octubre de 2019 19:06

I lost my Sim card. Where I can get replacement sim card.

 

Thanks in advanced

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  FreedomPop Community

  • 11 de octubre de 2019 16:22

  Hi Mohammad Abdullah!

  Thanks for reaching out. We're sorry to learn about your misplaced SIM. Please confirm the last four digits of the phone number associated with the SIM card in question, so we can assist you accordingly. 

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  Venkat Akula

  • 14 de octubre de 2019 00:40

  Hi, I misplaced my sim card of the my my phone number ending with 4009.

  Can you please help me to get the replacement sim card?

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  Yashar Oreg

  • 14 de octubre de 2019 13:46

  Hi

  Lost my SIM card.

  I would like to have a replacement one please.

  The last 4 digits of my mobile number are as follow: 2516

  Looking forward to hearing from you soon.

  With many thanks 

  Yashar Oreg

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  FreedomPop Community

  • 14 de octubre de 2019 19:32

  Hello Venkat Akula!

  Thank you for contacting FreedomPop, we apologize for the delayed response!

  Our support team will gladly assist you to resolve this issue. We are sorry to hear about your lost SIM card. To keep using your service, it is necessary to get a new regular SIM card. Please click here to visit our web store.

  Once you have received the new SIM card, please contact us back so we can activate it on your account.

  Don't hesitate to contact us back should you have further doubts or questions, we'll be happy to help!

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  FreedomPop Community

  • 14 de octubre de 2019 19:40

  Hello Yashar Oreg!

  Thanks for reaching out.

  We are no longer affiliated with FreedomPop U.K. please reach out to wmyers@x-mobility.com for any of your questions or concerns, thanks!

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  unknown

  • 22 de octubre de 2019 16:15

  hi i misplaced my phone and it may be lost can the sim be frozen so no one can use it until i find it.  thx

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  FreedomPop Community

  • 23 de octubre de 2019 16:13

  Hi there!

  Thanks for reaching out. We're sorry to learn about your misplaced phone. We'll follow up on your concern via private message as we'll need to gather and provide private account information. 

  We appreciate your patience. 

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  Kyle Cook

  • 8 de noviembre de 2019 01:28

  Hi, I have lost my SIM card and need a replacement. Last 4 of phone number is 9382. Please help.

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  Dong Chen

  • 10 de noviembre de 2019 23:01

  Hi, I misplaced my sim card of the my my phone number ending with 8108

  Can you please help me to get the replacement sim card?

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  FreedomPop Community

  • 11 de noviembre de 2019 19:08

  Hello Kyle Cook!

  Thank you for contacting FreedomPop!

  We apologize for the delayed response, we're sorry to hear you've lost your SIM card.

  We will be opening a private message regarding this matter as we need to gather and provide personal account information.

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  FreedomPop Community

  • 11 de noviembre de 2019 20:13

  Hello Dong Chen!

  Thanks for reaching out to us here!

  We're sorry to learn you've misplaced your SIM card and we apologize for the delayed response.

  We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information.

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