My annual GSM plan has apparently been cancelled despite activating it earlier THIS year (and I should have months remaining on it).
I had previously been working with Isabella in these forums but my username-based credentials no longer work in these forums, so I cannot access my old posts or their replies. Last I heard, it was awaiting response from Support. The URL to the old post (that I can't access any more) is
So I am logging in under my FP account credentials and posting this issue as a new post.
I have the account e-mail (now same as my forum login e-mail), ICCID, and phone number available for a private message reply if needed. They are also attached to the thread referenced above.
Service has been out for over one month already, please help!!
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