Unused service refund

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7 comentarios

  • FreedomPop Community

    Hello Jessica!

    Thanks for reaching out. We apologize for the delayed response. We're sorry to learn you decided to cancel your account. 

    We've created a private message to follow up on your request as we'll need to provide private account information.

    We appreciate your patience.

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  • zakaria el anabi

    Hello Jessica, did you get your refund? Because i have the same issue, they just charged me today

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  • FreedomPop Community

    Hello zakaria el anabi!

    Thanks for reaching out. We apologize for the delayed response. We created a private message earlier today, 10/22/19, where we have provided additional information regarding your request. 

    Please be sure to check if you received an email notification regarding this matter. Should you have any questions or concerns regarding the information provided, feel free to reply to the message sent and we'll be glad to continue assisting you. 

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  • Shirjuana Garrett

    SXXXXXXXXXXXXXXX@gmail.com  is the email 

    Shirjuana Garrett is the name on the account $117.00 is the debit amount to my account 

    Telephone# XXX-XXX-6749 / XXX-XXX-0032 

    Billing address XXXX 8th Ave 

    Kenosha WI XXXXX

    The last for digits of my account is XXXX

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  • FreedomPop Community

    Hello Shirjuana Garrett!

    Thank you for contacting FreedomPop!

    We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information.

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  • Areba Frierson

    On the 23rd is when I seen a amount of 108 and some odd Sense on my banking account the 25th is when they took it out I received an email stating to cancel my account which I did so now I'm looking how to contact for a refund and I have no way of contacting anyone at the moment but I do have various to emails from within the time of of discussing the hundred and $8 and some odd sense of my account and also going by how to cancel so now I'm looking forward to a refund and how to go by doing so

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  • FreedomPop Community

    Hello Areba Frierson!

    Thanks for reaching out. We'll be glad to take a closer look into this for you, so, we will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information.

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