Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service.

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Aruna Kodgi

I have prepaid plan (1GB/month annual plan) and from yesterday I get this error while in app or on website when logged in. I tried to resync the app (updated to the latest versioin)...no use. 

 

Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service.

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  • Amir Bavar

    Hi. I have the same problem since yesterday. Did you find a solution?

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  • Jim Bohrman

    I just got that message and the link is dead

     

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  • Kaelyn Sandjaja

    I have the same problem

    1
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  • Matt P

    Same problem here.

     

    0
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  • David Bright

    I am experiencing a similar issue. I have the AT&T annual plan with unilimited minutes, text, and 1GB of data.  There are three months left on the plan.  The new month of service appears to have begun today or yesterday.  My plan (number ending in 2104) was scheduled to refresh today but is showing neither data, text, nor messages available.  The other phone I have on the same plan shows unlimited texts and minutes.  Please advise

     

    David Bright

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  • Rachel Caputo

    why am i getting this message and my phone has no service????

    Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service.

     

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  • Richard Ng

    I'm getting the same error and my phone/text/data services are not working.  My line is XXX-XXX-XXX.  Please help.

    "Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service."

     

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  • Curtis J Oberholtzer
    • Editado

    I have the same issue.  Please help.  My annual account no longer shows up when I log into Freedompop.  

     

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  • Dinesh Kandel

    I also have the same inactive problem. The app asks me to click on a link to contact support but the link is broken.

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  • TONG WANG

    Same here! My account need to be fixed as well!

     

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  • Tiffany Wong

    My phone said Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service.  Can someone help me please? My line number xxx-xxx-7246. Thank you 

     

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  • Subrata Roy

    Same error today with my phone too. If this is an issue that FreedomPop has already been notified of, surprised that we continue to have it and have to report one at a time.

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  • Julie Hauser

    My phone service says inactive when it shouldn't be. The link for help is dead. What should I do to restore my phone service. I pay biannually.

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  • Tony K

    Hello, I am getting the same issue on my account.     Can someone assist me on it?  Thanks....

    0
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  • Christopher Washer

    Same here 11/4/2019.

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  • FreedomPop Community

    Hello!

    Thanks for reaching out to us! It looks as if your account is now in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizing accordingly.

    However, should this not be the case, we've created a support ticket for you please reply there and we will gladly look into the account.

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