"Your FreedomPop service is inactive due to an unforeseen technical issue."
Completada
My account was inactive since yesterday with alert message "Your FreedomPop service is inactive due to an unforeseen technical issue." I have used FreedomPop for a couple years and have never had the issue.
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Hello Ervin Johnson!
Thanks for reaching out to us here! We’ll be glad to take a look at your current request.
Upon checking account associated with your profile, we confirmed you were assisted by one of our representatives earlier today, through Incident #9360.
It seems our representative was able to solve your inquiries.
We appreciate your patience!
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Hello Ahsan Ali!
Thanks for reaching out to us here! We apologize for the delayed response and for the inconveniences experienced with our service.
We've been able to confirm you were assisted by another representative via support ticket #9151. We're able to confirm your line XXX-XXX-2814, is now active. The account is in good standing.
Should there be anything else you may need assistance with, please feel free to reply to this message, we'll be glad to help.
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Hello Yang Sun!
Thanks for reaching out, we’re more than willing to assist you with your request as quickly as possible.
We apologize for the delayed response and for the inconveniences experienced with our service.
Upon reviewing the account associated with your profile we're able to see the line 6637 is currently active and in good standing.
Should there be anything else you may need assistance with, please feel free to reply to this message, we'll be glad to help.
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Hello Jazlyn Jordan!
Thank you for contacting FreedomPop. We apologize for the inconvenience.
Upon reviewing the account associated with your profile we're able to see the line 7148 is currently active and in good standing. We've been able to confirm you were assisted by another representative earlier today 10/31/2019.
Should there be anything else you may need assistance with, please feel free to reply to this message, we'll be glad to help.
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Hello L C!
Thank you for contacting FreedomPop. We apologize for the delay in getting back to you and for the inconveniences experienced with our service.
We've been able to confirm you were assisted by another representative via support ticket #9339. We're able to confirm your line XXX-XXX-8818, is now active. The account is in good standing.
Let us know if there's anything else you may need assistance with, we'll be happy to help.
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Hello Xiaotian Wu!
Thanks for reaching out. We apologize for the delayed response and for the inconveniences experienced with our service.
We've been able to confirm you were assisted by another representative via support ticket #9216. We're able to confirm your line XXX-XXX-1027, is now active. The account is in good standing.
Should there be anything else we may assist you with, please feel free to reply to this message and we'll be happy to help you.
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Hello Jeremy Fredericks!
Thanks for reaching out. We apologize for the inconveniences experienced, we’re more than willing to help you resolve this issue as quickly as possible.
We've created a private message as we'll need to gather and provide, private account information.
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have issue with xxx-xxx-4322
Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service.
If I click the link, it says 'can not find the page'.
I reviewed other people with the same issue. It seems like they used more than the data limit. But for me, I am sure that I did not used all the data when the account inactivated.
Please help me.
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Same issue as everyone else in this thread - status 302 - unable to use phone, text or data for the past few days. Received same "alert" message "Your FreedomPop service is inactive due to an unforeseen technical issue." I need to be able to use the services I have paid for.
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I am the same issue. My account contains the following msg.
Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service.
Please help and my ticket id is #10080.
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