Refund for unused service

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zakaria el anabi

• 19 de octubre de 2019 12:30

I cancelled my account today 10/19 after being charged $106.36 today. I would like to request a refund for the unused service.

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  FreedomPop Community

  • 22 de octubre de 2019 16:34

  Hello zakaria el anabi!

  Thanks for reaching out. We apologize for the delayed response. We'll follow up on your request via private message as we'll need to provide private account information. 

  We appreciate your patience!

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  Ronald Collins

  • 31 de octubre de 2019 18:37

  I have the same issue, how do I send request privately or receive support?

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  FreedomPop Community

  • 1 de noviembre de 2019 18:11

  Hello Ronald Collins!

  Thanks for reaching out. We apologize for the inconveniences experienced and for the delay in getting back to you, we’re more than willing to help you resolve this issue as quickly as possible.

  We will be opening a private message regarding this matter as per your request.

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