US$362.92 on top-off. Want a refund and account closed

Completada

Comentarios

3 comentarios

  • FreedomPop Community

    Hello Matthew Silver!

    Thank you for contacting FreedomPop! We apologize for the delay in getting back to you.

    Be advised, we've created a private message and we will continue assisting you through it regarding this matter as we need to gather and provide personal account information.

    0
    Acciones de comentarios Permalink
  • Matthew Silver

    I have not received a private message.  As noted, you disabled the phone service to (XXX) XXX-0096 some months ago (when most Freedompop paying customers lost Freedompop phone service without credit for amounts on account).  I also no longer have service at XXX) XXX-0096 as I transitioned my father to a new phone number at a new carrier when Freedompop service ended.

    But would be happy to provide any account information you may want via e-mail (the email associated with my number listed above).  Or via phone.  Or via my Freedompop account online (which is still active, despite no phone service).

     

     

    0
    Acciones de comentarios Permalink
  • FreedomPop Community

    Hello Matthew Silver!

    Thank you for the reply!

    We've sent you a private message, we will continue to assist you accordingly through it. :)

    0
    Acciones de comentarios Permalink

La publicación no admite más comentarios.