"Account Not Active Service is inactive due to an unforseen technical issue. Please contact customer support"Completada
Phone number on the same email as this account, ending in 3131
I am on an annual Unlimted Talk & Text w/ 5GB data plan. I have 5 months left on the account.
The phone will not connect to mobile data network at all.
The link for "contact" in the app and on the home page of my account (my.freedompop.com -> message reading "Please Click Here...") goes to a page not found error page.
I need this corrected immediately as this is my only mobile communication device.
Thanks for reaching out to us! We apologize for the delay in our response and for the inconvenience.
It looks as if your accounts are now in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizing accordingly.
However, should this not be the case, we've created a support ticket for you please reply there and we will gladly look into the account.
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