Account suspended due to billing issue

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  • Jeremiah Humphries

    Any progress on this? Did you get this message from the app? "Alert: Your FreedomPop service is inactive due to an unforseen technical issue...."

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  • FreedomPop Community

    Hello!

    Thanks for reaching out to us! It looks as if your accounts are now in good standing. Please feel free to perform a soft reset by simply powering off and on your devices to ensure everything synchronizes accordingly.

    However, should this not be the case, we've created a support ticket for you, please reply there and we will gladly look into the account.

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