Error message in my account and transfer from Global SIM to LTE

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Popper Orgo

• 18 de noviembre de 2019 17:15

Hi 

I had two Global SIM cards under my account.  I successfully transferred to LTE on one of the two global SIM cards by clicking on the link sent to my email.  However, I could not find a way to transfer the remaining global SIM card to LTE.  Moreover, I started to seeing the following message when I check on the status of the remaining global SIM:

"Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service. " 

When clicked on "Here", I am greeted with the following error message:

"oops
The page you were looking for doesn't exist"

Any help on how to transfer the remaining global SIM card to LTE will be greatly appreciated!

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  FreedomPop Community

  • 19 de noviembre de 2019 14:23

  Hello Popper Orgo!

  Thank you for contacting FreedomPop!

  Apologies for the delay. We've created a private message as we'll need to gather and provide, private account information.

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