Failure to port out phone number

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  • VIJAY PENMETCHA

    I am also trying to port out and was unsuccessful. Freedompop opened a ticket 12 days back still no success. I am unable to get incoming calls on freedom pop and it's very irritation. I will wait for few more days before I deactivate my service and lose the number.

    Ticket #9876

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  • FreedomPop Community

    Hello Ting Xiang!

    Thanks for reaching out to us! We apologize for the delayed response. We'll follow up on your concern via private message as we'll need to gather and provide private account information. 

    Your patience is greatly appreciated!

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  • FreedomPop Community

    Hello VIJAY PENMETCHA!

    Thanks for reaching out to us! We apologize for the delayed response. Our team is currently assisting you via support ticket #9876. To avoid confusion, our team will continue communication with you there.

    We appreciate your patience and understanding. 

     

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