"Your FreedomPop service is inactive due to an unforeseen technical issue"

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Andrew ATT1

• 18 de noviembre de 2019 19:27
• Editado

I submitted a bunch of tickets but the system just automatically closes the ticket and sends me useless links

 

phone number is xxx-xxx-9772

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  Sheila J Milburn

  • 20 de noviembre de 2019 02:15

  Same thing happened to me. I submitted a ticket 7 days ago & it "closed" it.  Just sent another & it "closed" it again. This is ridiculous and VERY frustrating!!!

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  FreedomPop Community

  • 20 de noviembre de 2019 22:33

  Hello Andrew ATT1!

  Thanks for reaching out to us here!

  We apologize for the inconvenience, We’ll be glad to take a look into your current request. 

  We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information.

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  FreedomPop Community

  • 20 de noviembre de 2019 22:43

  Hello Sheila J Milburn!

  Thank you for reaching us here!

  We're sorry for the inconvenience experienced, and for our delayed response.

  Upon checking the account associated with your profile, we confirmed you were assisted by one of our representatives earlier today 11-20-2019, through Live Chat. 

  It seems our representative was able to solve your inquiries.

  Thank you for your patience and understanding.

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