"Your FreedomPop service is inactive due to an unforeseen technical issue"

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  • Sheila J Milburn

    Same thing happened to me. I submitted a ticket 7 days ago & it "closed" it.  Just sent another & it "closed" it again. This is ridiculous and VERY frustrating!!!

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  • FreedomPop Community

    Hello Andrew ATT1!

    Thanks for reaching out to us here!

    We apologize for the inconvenience, We’ll be glad to take a look into your current request. 

    We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information.

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  • FreedomPop Community

    Hello Sheila J Milburn!

    Thank you for reaching us here!

    We're sorry for the inconvenience experienced, and for our delayed response.

    Upon checking the account associated with your profile, we confirmed you were assisted by one of our representatives earlier today 11-20-2019, through Live Chat. 

    It seems our representative was able to solve your inquiries.

    Thank you for your patience and understanding.

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