No Service/Data

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Tyler Tubergen

• 20 de noviembre de 2019 04:19

Tried my 3-in-1 SIM in 2 devices now (LG gPad7 & Galaxy S5). Cannot get any type of service/data in either of them even after configuring APN and reseting the device. On the gpad I cannot even connect to a tower. On the S5 I can get bars, but still no data/service.

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  FreedomPop Community

  • 21 de noviembre de 2019 21:19
  • Editado

  Hello Tyler Tubergen!

  Thanks for reaching out to us! We apologize for the delayed response. We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

  Your patience is greatly appreciated!

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  Tyler Tubergen

  • 21 de noviembre de 2019 21:58

  Thank you, problem still persists. Cannot connect to any towers on the LG gPad7 LTE. When it's in the Galaxy S5, it can connect to towers, but still no data/service.

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  FreedomPop Community

  • 21 de noviembre de 2019 22:30

  Thank you for your reply, Tyler. You should have received an email notification regarding support ticket #13072. Please be sure to reply with the requested information when possible.

  Your patience is greatly appreciated! :) 

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