Please Refund Top-Up Credit



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  • Terry Nelson

    I have this exact same question too.  I had two phones on my account, each with an unused Top-up credit of $15, for a total of $30 that was not transferred to Ting Mobile.  I would like my $30 refunded. 

    Please contact me too with instructions on how to refund unused Top-up credit.  Or better yet, please post the instructions here on the forum so that others with the same question won't have to ask too.

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  • FreedomPop Community


    Thank you for contacting FreedomPop!

    We apologize for our delayed response.

    We will continue assisting you both through a private message regarding this matter as we need to gather and provide personal account information.

    We appreciate your patience and understanding!

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