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  • Paul Stark

    same issue please help

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  • FreedomPop Community

    Hello joseph tauber!

    Thank you for contacting FreedomPop. 

    Thanks for reaching out to us! We apologize for the delay in our response and for the inconvenience.

    It looks as if your account is now in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizing accordingly.

    However, should this not be the case, we've created a support ticket for you please reply there and we will gladly look into the account.

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  • FreedomPop Community

    Hello Paul Stark!

    Thank you for contacting FreedomPop. 

    We apologize for the delay in getting back to you, we’re more than willing to assist you with your request as quickly as possible.

    We've created a support ticket to follow up on your concern as we'll be providing private account information. :) 

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