Unable to use Phone after latest UPDATE

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  • V SK

    Received the following but no resolve to the problem

    1. 10:10 AM -Thank you for contacting FreedomPop. If you're receiving this message, it means you have tried reaching us through an outdated contact form which is no longer up-to-date. Please submit a request through our new contact form by visiting help.freedompop.com.
    2. 10:53 AM-Thank you for contacting FreedomPop! 10:53 Your request (16354) has been received and is being reviewed by our support staff. To add additional comments, reply to this email.
    3. 3:10 PM -Your request (16390) has been received and is being reviewed by our support staff
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  • FreedomPop Community

    Hello V SK!

    Thank you for contacting FreedomPop.

    We're sorry to learn you've been experiencing issues with the service, we apologize for the delay in getting back to you.

    Upon checking account associated with your profile, we confirmed you were assisted by one of our representatives earlier today, through Incident #16390. 

    Should you need additional assistance, be advised we've created a support ticket, please reply there and we will gladly look into this issue to resolve it accordingly.

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