Can;t connect to internet, is my plan still available?

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ping chu

• 18 de diciembre de 2019 18:02

I have not used my plan (Netgear Mingle with free 500 mb) for a few months.  I have problem connecting to  internet today.  When I view My Plan today, there is an Alert saying "Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service."  However, the Click link does not exist.  How do I get internet connection if my plan still exists?. 

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  FreedomPop Community

  • 19 de diciembre de 2019 20:08

  Hello ping chu!

  Thank you for contacting FreedomPop. Apologies for the delayed response.

  We will be opening a private message regarding this matter as we need to gather and provide personal account information.

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