New phone

Respondida

Seguir

Karen Leonard

• 30 de diciembre de 2019 05:25

Hi, I just got a new iPhone and I would like to move my SIM from my current phone. Do I need to do give you the new IMEI or will the SIM work in my new phone when logging into the FP app? I have the GSM SIM. 

Thanks, 

Karen

0

• 

  FreedomPop Community

  • 30 de diciembre de 2019 21:29

  Hi Karen Leonard!

  Thank you for contacting FreedomPop.

  We’ll be glad to take a look at your inquiry. 

  Please be advised, our SIM cards are compatible with GSM unlocked devices running on Android 4.3 or + / iOS 8.2 or higher. So, if your new iPhone meets the previously mentioned requirements, you'd simply need to take the SIM card out of the old device and insert it into the new one. 

  You may have to restart the device after inserting the SIM card and configure APN settings again. And don't forget to download the FreedomPop application from the App Store. ;)

  If you have any more questions or concerns please feel free to give us a shout.

   

   

  0

  Acciones de comentarios Permalink

Iniciar sesión para dejar un comentario.