Cannot update payment information

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3 comentarios

  • FreedomPop Community

    Hello Kyle Satterstrom!

    Thanks for reaching out to us! We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

    Your patience is greatly appreciated!

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  • Jim Landowski

    I am having the same issue but I don't get an error message, it just won't load the PayPal or credit card page. I tried 2 browsers. I am trying to reestablish my service. 

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  • FreedomPop Community

    Hello Jim Landowski!

    Thank you for contacting FreedomPop! We're sorry to learn you have been experiencing problems upon trying to update your billing information.

    We've created a support ticket to follow up on your concern as we'll be providing private account information.

    We appreciate your patience!

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