Preloaded sim card

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Ok Lundby

• 15 de mayo de 2020 15:05

Hello, My LTE sim 3 in 1 voice/data bundle plan #1 (12 months/1GB) expired a few days ago. I am trying to reactivate the plan online under Preloaded Annual 1GB Plan but can not download. i am using  the sim card in my security camera in a different state and would like to recharge without having to travel there to replace it. I only use less than 1GB/month.

How can I recharge-activate the sim card with same plan online.

Thank you, 

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  FreedomPop Community

  • 19 de mayo de 2020 19:25

  Hello Ok Lundby!

  Thank you for contacting us here, we'll gladly take a look into your current concern.

  Note, we will be opening a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience.

  Thank you, we appreciate your patience!

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