Cancel my order

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Jose Luis Martinez

• 11 de mayo de 2020 05:07

I just made an order today May 10- 2020, but i change my mind I still have a sim card and I never was able to find out how exacly it's works, I don't need another sim card. My ORDER ID is XXXXX7708. cancel my credit card charged my email it's laXXXX@hotmail.com , I will try to activate the service next time in the future.

Thank you very much and sorry for the inconviniences.

                              JLM 

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  FreedomPop Community

  • 13 de mayo de 2020 15:28
  • Editado

  Hello Jose Luis Martinez!

  Thank you for contacting FreedomPop! We apologize for the delayed response. We're sorry to learn you wish to cancel your order. 

  We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

  Your patience is greatly appreciated!

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