Long standing account giving "You have not signed up for FreedomPop service" message
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Hello,
My long standing account giving a "You have not signed up for FreedomPop service" message when I login into my account. The service was working properly very recently. I had a valid and positive Top-Up Credit Balance and I received no message about what has happened.
Email: XXXXXX@yahoo.com
The phone number is XXX-XXX-0883
|
The phone is showing a ICCID / MEID number of XXXXXXXXXXXXXXXX6621
Please restore the account to the previous status.
Thank you. |
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Hello Veronica Case!
Thank you for contacting FreedomPop! We appreciate your patience as we strive to provide the best support across all channels.
We have carefully checked the account associated with your Community profile. Our records indicate your concern is being addressed by one of our representatives via Twitter DM.
To avoid confusion, our team will follow up on your concerns there.
We appreciate your patience and understanding!
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