Hi I just updated my billing through paying $0.01, your system charged me $89.94

Completada

Comentarios

3 comentarios

  • Hi Hello

    The Transaction Number is 184541809

    0
    Acciones de comentarios Permalink
  • Hi Hello

    Hi, So today I got email from you that you were updating your systems and my account associated with the email address XXXXXXXX@gmail.com was canceled in error. Then I was trying re-activating it and I lost my old number. Then I was automatically charged $89.94 ($14.99/month plan) without any notice ahead after I paid $0.01 for re-activating it. This is frustrating. Please return the $89.94 and deactivate my account. Or it would be better if you could help me switch back into my old plan "Free plan with 250MB/month" which now can not be found in the Available Plans. Thank you.

    0
    Acciones de comentarios Permalink
  • FreedomPop Community

    Hi Hi Hello!

    Thank you for contacting us back!

    We’re more than willing to help you resolve this issue as quickly as possible.

    Note, we will be opening a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience with the required information.

    Your patience is greatly appreciated!

    0
    Acciones de comentarios Permalink

La publicación no admite más comentarios.