1 Yr Prepaid account deactivated prematurelyCompletada
Please look at Support Ticket #34975
I made request 4 days ago, and no response from FreedomPop. I assume it is because the system is marking the ticket as "SOLVED" immediately after submitting.
This ticket is in reference to ***-***-0703.
On 9-10-2019, I activated my FreedomPop SIM card.
Plan was PREPAID for 1 year, 1 GB data/month
Service Start Date: 9/10/19
It appears my number has been deactivated. Why is that? This was ONE YEAR PREPAID service. Please advise.
Wow... this is from auto-email from the support request...
"If you prefer to submit a ticket to our team please sign up for FreedomPop Premium VIP Service under FreedomPop Services."
So, I have to PAY for an extra service when you terminate my account prematurely.... are you kidding?
Hello Dave Z!
Thank you for contacting FreedomPop! We apologize for the delayed response and the inconvenience experienced.
We've created a support ticket to follow up on your concern as we'll be providing private account information.
We appreciate your patience!
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