No service following porting in my old number
Completada
On 8-6 I obtained a new number & new service. Got it set up and working. On Aug 11 porting was complete on my number. Started trouble ticket #43188 because I now have NO SERVICE. My ported number does now show up on my account. When I try to open the app on my phone, it wants to give me a new number. My ported number is off in never never land. I have not had an opportunity to vent over this poor beginning with Freedom Pop. If things do not change, I will be looking for a new service provider, and enlightening others about my FP experience, which up to now is -1 on a scale of 1 to 10.
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Hello!
Thank you for contacting us here, Kenneth Needs!
We'll be glad to assist you with your current concern in a timely manner.
We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information. Be sure to check your email and check this message at your earliest convenience.
Your patience and support are greatly appreciated!
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