Port Out Keeps Failing

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Samuel Annor

• 13 de octubre de 2020 20:15

I am trying to port my FP out to AT&T but it keeps failing due to an incorrect PIN error.  I have verified my information is correct from the port out information page under Manage Account and I have even reset the PIN.  AT&T still receives an incorrect PIN response. I have opened a Technical Support case but no response. Please assist.  Thanks

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  FreedomPop Community

  • 14 de octubre de 2020 18:24
  • Editado

  Hello Samuel Annor!

  Thank you for contacting FreedomPop! Our apologies for the inconvenience experienced. 

  We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

  We appreciate your patience!

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