No mobile data connection any more

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  • haiguang cheng

    After I pull the sim card out, restart phone and put it back in again. Mobile data starts working

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  • FreedomPop Community

    Hello haiguang cheng!

    Thanks for reaching out to us! We'll be glad to assist you with your current concern.

    We can confirm the account associated with the phone number XXX-XXX-1103 is active and in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizes accordingly.

    However, should this not be the case, we've created a support ticket for you please reply there; we will gladly look at your account.

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