Netgear Unite Hotspot LTE stopped working
Completada
I have a Netgear Unite Hotspot LTE that stopped working. I tried to log into my account and I get a message about Upgrading to premium voice - which makes no sense for a hotspot.
I see that FreedomPop is migrating to a new service. But, to do so I would need to get a new Sim Card. In addition, I just renewed by service for 6 months and would like to maintain my account.
But, I don't see anyway to move forward.
What do I have to do to get a sim card sent to me and migrate my service over. The website is not offering any solid direction for hotspot users.
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Hello!
Thank you for contacting FreedomPop, Robert Paluszak!
We're sorry to learn you have been experiencing issues with your service, we’re more than willing to help you resolve this issue and respond to your inquiries as quickly as possible.
To assist you accordingly, we'll create a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience.
We appreciate your patience!
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