Unable to Connect to Data, Account

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Kevin FitzMaurice

• 27 de noviembre de 2020 19:48

I switched to your premium service almost a month ago. I now find I am unable to connect to data nor my account over data. What is the problem? I never had an issue like this with the old service. Yes, I have already activated my account and with the new sim.

I'm using the minimal free service.

Please how do we get this fixed? The sim card is in, it activated fine, it doesn't work. My account online indicates it is active.

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  FreedomPop Community

  • 27 de noviembre de 2020 21:32

  Hello Kevin FitzMaurice!

  Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern. 

  To assist you accordingly, we've created a private message as we'll need to gather and provide private account information. 

  We appreciate your patience!

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