premium SIM stopped working
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Hello, i migrated the Legacy 1GB 12 months SIM to the Premium sim 1 month ago. Phone number -8934 was working fine.
On the first day of the second month the Premium SIM stopped today (get message Sign into Network).
The account should last until Sep 2021. Can you fix this problem? Thanks.
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Hi!
Thank you for contacting us here!
We apologize for the inconvenience experienced, we'll be glad to take a look at your current concern, eugene khaw. :)
To assist accordingly, we’ll be creating a private message regarding this matter as we need to gather and provide personal account information, please be sure to check your email and reply to this message at your earliest convenience with the required information.
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