Every month my account is suspended over a billing issue.

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Simon Pamment

• 4 de marzo de 2021 13:48

Every month my account is being suspended over a billing issue. Checking the account, it is shown as suspended with anything from 7 to 13 hours billing still to run. Even when the monthly fee is shown paid at the bank, the phone remains suspended. 

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  FreedomPop Community

  • 4 de marzo de 2021 14:22

  Hello Simon Pamment!

  Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.

  We've created a support ticket to follow-up on your concern as we'll need to gather and provide private account information.

  We appreciate your patience!

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