Broken sim icon in place of 3-in-one sim icon
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What does that tiny "broken icon" inside a blank square outline on my "overview" page indicate? The Freedompop plan data (using the app) works, but I do not want to lose my numbers, nor the data accumulated by data rollover (which I get charged a .01 fee every month). I have 19 billing days left for this month...am I going to be forced to open a new account and lose my 3gb of data I have accumulated? That 10 minutes of talk with 25 mb per month seems like a bad joke...
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Hello G Daniels!
Thank you for contacting FreedomPop! We'll be more than glad to provide further clarification regarding your account.
We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.
We appreciate your patience!
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