SIM says Disconnected
Completada
I'm trying to register my SIM card for the first time and it is telling me it is disconnected. When I called customer service they said it was under a porting request however I'm looking for a new number not to Port a telephone number. Can someone help me with this?
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Hello Heidi Holt!
Thank you for contacting FreedomPop!
We apologize for the inconvenience experienced, we'll gladly assist you with your current concern.
In order to assist accordingly, we’ll be creating a private message as we need to gather and provide personal account information.
Please be sure to check your email and reply to this message at your earliest convenience with the required information.
We appreciate your patience!
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