Sim Card not working

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Jace Frenkel

• 22 de febrero de 2021 06:57

I have a 1 year, 1GB data sim card that was put in use on 11/18/20 and it is no longer working on my account.  I can't access my account either without upgrading the sim, which I tried doing but the website wants me to purchase a plan.  I still have 9 months on my 1 year plan that I already paid for.  My SIM card is XXXXXXXXXXXXXXXX8230.

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  FreedomPop Community

  • 22 de febrero de 2021 19:17

  Hello Jace Frenkel!

  Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.

  We've created a support ticket to follow-up on your concern as we'll need to gather and provide private account information.

  We appreciate your patience!

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