Need Data From Old Plan Transferred to New Plan

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Jeffrey (Carlton) Johnson

• 11 de septiembre de 2021 15:28

I have been a FreedomPop customer for a long time, and have paid for the data rollover for years. I have 11.16GB of data rolled over. This is on the old plan at my.freedompop.com. I am willing to switch to one of the new plans, but I need my data credited to the new plan so all that money I paid isn't thrown away.

Please help.

Thanks.

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  FreedomPop Community

  • 13 de septiembre de 2021 14:38

  Hi Jeffrey Johnson!

  Thank you for contacting us back!

  We have carefully checked the account associated with your Community profile. Our records indicate your concern was previously addressed by one of our representatives via Support Ticket #83803.

  Please note, we’ll be creating a new private message to follow up with this matter, please be sure to check your email and reply to this message at your earliest convenience with the required information.

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