Billing Issue, account suspended

Completada

Seguir

Daniel Read

• 15 de septiembre de 2021 11:43

Hi

My account has been suspended due to a billing issue which is saying my card details are incorrect (they are not); I have tried to re-enter the card details but the webpage says an unexpected error occurred.  I have tried with 3 different cards on 2 different laptops, iphone and ipad; as well as yesterday and today.  I am expecting the issue is on your side rather than mine.

Thanks for your assistance as currently I can't use the app for SMS or Calls.

0

• 

  FreedomPop Community

  • 15 de septiembre de 2021 14:09

  Hello Daniel Read!

  Thanks for reaching out to us! We apologize for the inconvenience experienced. 

  We've created a support ticket to follow up on your concern, as we'll need to gather and provide private account information. 

  We appreciate your patience!

  0

  Acciones de comentarios Permalink

La publicación no admite más comentarios.