Unable to update billing information (account suspended)

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Edward Richardson

• 20 de septiembre de 2021 10:24

You suspended my account without warning and I am unable to update my card details. I've tried multiple devices, multiple cards and get a message saying "an error occurred." I need to get my account updated and reinstated as soon as possible. Many thanks

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  FreedomPop Community

  • 20 de septiembre de 2021 14:33

  Hello Edward Richardson!

  Thanks for reaching out to us! We apologize for the inconvenience experienced. 

  We've created a support ticket to follow up on your concern, as we'll need to gather and provide private account information. 

  We appreciate your patience!

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