Port out request failing for Invalid Pin

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James Carpenter

• 23 de septiembre de 2021 06:18

I have tried several times to port my number with the information provided on the port-out info screen. Each time I receive a message that the PIN is invalid. I also tried changing the PIN on that screen and using this new.PIN, still failing with the same message. Please assist me with the correct information needed to successfully port the number.

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  FreedomPop Community

  • 23 de septiembre de 2021 14:12

  Hello James Carpenter!

  Thanks for reaching out to us! We’ll be glad to assist you with your current concern. 

  We've created a support ticket to follow up on your concern, as we'll need to gather and provide private account information. 

  We appreciate your patience!

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