Please cancel my account and refund me my unauthorized charges $20.03x2

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Jinguo Gu

• 17 de octubre de 2021 15:55

I haven't used the service for several years and the device had gone dormant due to non-usage too. But I found my credit card was just charged $20.03 twice by freedompop.

Can you please refund me and cancel my account to avoid any further charge?

Thank you!

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• 

  FreedomPop Community

  • 18 de octubre de 2021 14:37

  Hello!

  Thank you for contacting FreedomPop, Jinguo Gu!

  We’ll gladly assist you with your current concern.

  Be advised, we'll create a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience.

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