Charged Topup fee despite not using service

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Myron Zhang

• 18 de enero de 2022 02:30

I was charged $8.61 for a topup after supposedly running out of data on an account I haven't even used in the past month. I don't even have my sim card in the phone. I want a refund on this charge.

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  FreedomPop Community

  • 18 de enero de 2022 14:08

  Hi, Myron Zhang!

  Thank you for contacting FreedomPop!

  We’ll be glad to take a look at your current request.

  We've created a private message to follow up on your concern, please be sure to check your email and respond to this message at your earliest convenience. :)

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