My phone can't make calls or receive calls.Completada
I tried to make a call after my monthly renewal for April but it seems to call out but no dial tone and the number calling doesn't ring at all. I also tried to call to the mobile number but no ringing from the mobile as well....
What can I do to find the issue? I opened two tickets for a week, but it is still saying "open" on the status....
Hope someone can assist to resolve this issue.
Hello Haichih Hwa!
Thank you for contacting FreedomPop.
We apologize for the inconvenience experienced, we’ll be glad to assist you with your current concern.
We’re more than willing to help you resolve this issue as quickly as possible.
We will be opening a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience with the required information.
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