Unforseen technical issue

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Edward Young

• 26 de abril de 2022 06:40

My sim card stopped working and I'm getting the message: "Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service." Could someone check my account to see what's going on?

Thanks,

Edward

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  FreedomPop Community

  • 26 de abril de 2022 14:10

  Hi Edward Young

  Thank you for contacting FreedomPop.

  We’re more than willing to help you resolve this issue as quickly as possible.

  It is our understanding your account associated with the phone number ending in 6918 was inactive due to an unforeseen technical issue.

  We can confirm your account is now active and in good standing. Please perform a soft reset by powering on and off your device to ensure everything synchronizes accordingly.

  Should you have any additional questions or concerns, please feel free to create a new post here, we'll gladly assist you in a timely manner!

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