FreedomPop Community

1. Comunidad
2. Technical Support
3. I have lost my SIM card. How do I get the replacement

Hello Bader Almogbel! Thanks for reaching out to us! We’re sorry to learn about your misplaced SIM card.  We'll be glad to assist you with your current concern. To assist you accordingly, we've cre...

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• FreedomPop Community
• 29 de noviembre de 2021 14:36
• 0 votos

1. Comunidad
2. Setting Up
3. Sim Not found when trying to activate

Hello Adam Gray! Thanks for reaching out to us! We’ll be glad to assist you with your current concern.  We've created a support ticket to assist you accordingly, as we'll need to gather and provide...

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• FreedomPop Community
• 29 de noviembre de 2021 14:29
• 0 votos

1. Comunidad
2. Account Details & Billing
3. how do I cancel subscription?

Hello Roger Hudak! Thanks for reaching out to us! We're sorry to learn you wish to cancel your account.  We've created a support ticket to follow up on your concern, as we'll need to gather and pro...

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• FreedomPop Community
• 29 de noviembre de 2021 14:20
• 0 votos

1. Comunidad
2. Technical Support
3. Messaging has stopped working

Hi Eric Homer! Thank you for contacting FreedomPop. :) We’re more than willing to help you as quickly as possible. We'll create a private message as we'll need to gather and provide, private accoun...

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• FreedomPop Community
• 26 de noviembre de 2021 20:12
• 0 votos

1. Comunidad
2. Technical Support
3. Port Out Issue

Hi! Thank you for contacting FreedomPop! We apologize for the inconvenience experienced, Diane Fair, we’ll be glad to assist you with your current concern. We will continue assisting you through a ...

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• FreedomPop Community
• 26 de noviembre de 2021 19:34
• 0 votos

1. Comunidad
2. Account Details & Billing
3. Please refund unauthorized charges

Hello! Thank you for contacting FreedomPop, Viju James! We apologize if there's been confusion regarding the charges applied to your account, we'll be glad to take a look at your current request. W...

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• FreedomPop Community
• 24 de noviembre de 2021 19:57
• 0 votos

1. Comunidad
2. Technical Support
3. Wifi calling not working

Hello Mahesh Patel! Thanks for reaching out to us! We'll be glad to assist you.  We've created a support ticket to assist you with your current concern (#86902). We'll continue assisting you via yo...

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• FreedomPop Community
• 24 de noviembre de 2021 14:25
• 0 votos

1. Comunidad
2. Technical Support
3. FreedomPop and MyFP apps login

Hello Mahesh Patel! Thanks for reaching out to us! We’ll be glad to assist you with your current concern.  We've created a support ticket to follow up on your concern, as we'll need to gather and p...

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• FreedomPop Community
• 24 de noviembre de 2021 14:09
• 0 votos

1. Comunidad
2. Technical Support
3. WiFi Calling (Voice over WiFi) enabled but my minutes/texts get depleted anyway

Hi! Thank you for contacting FreedomPop, Liam Gutierrez! We’ll be glad to take a look at your current concern. To assist accordingly, we've created a private message to follow up on your concern, p...

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• FreedomPop Community
• 23 de noviembre de 2021 14:15
• 0 votos

1. Comunidad
2. Technical Support
3. Sim locked

Hello there! Thanks for reaching out to us! We’ll be glad to assist you with your current concern.  We've created a support ticket to follow up on your concern, as we'll be providing private accoun...

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• FreedomPop Community
• 22 de noviembre de 2021 14:40
• 0 votos