FreedomPop Community

1. Comunidad
2. Plans & Services
3. popup credit

Hi, YT Cui! Thank you for contacting FreedomPop! We’ll be glad to take a look at your current concern. :) We will continue assisting you through a private message regarding this matter as we need t...

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• FreedomPop Community
• 7 de mayo de 2021 17:26
• 0 votos

1. Comunidad
2. Technical Support
3. Port Out is keeping being denied for "pin mismatch" even if correct. Seriously?

Hello! Thank you for reaching us here, Davide Dangelantonio! We apologize for the delay in getting back to you, we'll gladly assist you with your porting concern. We will continue assisting you thr...

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• FreedomPop Community
• 7 de mayo de 2021 17:05
• 0 votos

1. Comunidad
2. Account Details & Billing
3. Because they keep charging me

Hello Jose Antonio Arocha Gutierrez! Thank you for contacting FreedomPop!  We apologize if there's been confusion regarding the charges applied to your account. We've created a support ticket to fo...

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• FreedomPop Community
• 6 de mayo de 2021 14:20
• 0 votos

1. Comunidad
2. Technical Support
3. Trying to port out.. being told have wrong pin.

Hello Javier Mendoza! Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern. We've created a support ticket to follow up on your concern as we'll need to gather...

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• FreedomPop Community
• 6 de mayo de 2021 14:14
• 0 votos

1. Comunidad
2. Account Details & Billing
3. Porting out with incorrect PIN issue

Hi JH Woo! Thank you for contacting FreedomPop. We apologize for the inconvenience, we’ll be glad to assist you with your porting concern. We'll create a private message as we'll need to gather an...

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• FreedomPop Community
• 5 de mayo de 2021 20:39
• 0 votos

1. Comunidad
2. Account Details & Billing
3. refund

Hello YEN NGUYEN! Thank you for contacting FreedomPop! Our apologies for the inconvenience experienced. We'll be glad to assist you with your current concern. We've created a support ticket to foll...

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• FreedomPop Community
• 5 de mayo de 2021 20:31
• 0 votos

1. Comunidad
2. Setting Up
3. Cannot register for service on old sim

Hello Jason W! Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern. We've created a support ticket to follow up on your concern as we'll need to gather and pr...

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• FreedomPop Community
• 5 de mayo de 2021 20:17
• 0 votos

1. Comunidad
2. Plans & Services
3. Error code 409 with old account

Hello Louis Kennedy! Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern. We've created a support ticket to follow up on your concern as we'll need to gather ...

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• FreedomPop Community
• 5 de mayo de 2021 20:12
• 0 votos

1. Comunidad
2. Technical Support
3. Need Help - I am getting 'general error'... 'there was an error trying to communicate with the server. Please try again later'

Hello Reynaldo Marquez! Thank you for contacting FreedomPop! Our apologies for the inconvenience experienced. We've created a support ticket to follow up on your concern as we'll need to gather and...

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• FreedomPop Community
• 5 de mayo de 2021 20:07
• -1 votos

1. Comunidad
2. Account Details & Billing
3. Move my top-up credit to a different account

Hey there, YungHsiang Lee! Thank you for contacting FreedomPop! We’re more than willing to assist you with your request as quickly as possible. We'll create a private message to follow up on your c...

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• FreedomPop Community
• 5 de mayo de 2021 20:04
• 0 votos