FreedomPop Community

1. Comunidad
2. General Discussion
3. request replacement sim card

Hello Simone Tarantino! Thanks for reaching out to us! We're sorry to learn about your SIM card.  We've created a private message to follow up on your concern as we'll need to gather and provide pr...

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• FreedomPop Community
• 26 de julio de 2021 22:36
• 0 votos

1. Comunidad
2. Technical Support
3. Not working - LTE SIM kit 3-in-1 voice data bundle prepaid 12 month plan

Hi Tita Lamm, thank you for contacting FreedomPop! We apologize for the inconvenience experienced, we’ll be glad to assist you with your current concern. We'll create a private message as we'll nee...

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• FreedomPop Community
• 26 de julio de 2021 19:48
• 0 votos

1. Comunidad
2. Account Details & Billing
3. Old Global SIM account with no service got charged $3.99

Hello Data Three! Thanks for reaching out to us! We apologize if there's been confusion regarding the $3.99 charge applied to your account.  We've created a support ticket to follow up on your conc...

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• FreedomPop Community
• 26 de julio de 2021 14:47
• Editado
• 0 votos

1. Comunidad
2. Account Details & Billing
3. Please cancel my order and my account

Hello John Phillips! Thanks for reaching out to us! Our apologies for the delay in response and the inconvenience experienced.  We've created a support ticket to follow up on your concern, as we'll...

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• FreedomPop Community
• 23 de julio de 2021 20:42
• 0 votos

1. Comunidad
2. Technical Support
3. Problem with delivering

Hello Stanislav Shevchenko! Thanks for reaching out to us! We apologize for the inconvenience experienced.  We've created a support ticket to follow up on your concern, as we'll need to gather and ...

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• FreedomPop Community
• 22 de julio de 2021 14:20
• 0 votos

1. Comunidad
2. Account Details & Billing
3. Unable to cancel my account

Hi Gang Li! Thank you for contacting FreedomPop. :) We're sorry to learn this and apologize for the inconvenience, we’ll be glad to assist you with your cancelation request. Be advised, we'll creat...

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• FreedomPop Community
• 21 de julio de 2021 20:35
• -1 votos

1. Comunidad
2. Account Details & Billing
3. $3.99 Credit Card Charge???

Hello Duane Leuthold Jr! Thanks for reaching out to us! We apologize if there's been confusion regarding the charge applied to your account.   We've created a support ticket to follow up on your co...

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• FreedomPop Community
• 21 de julio de 2021 16:15
• -1 votos

1. Comunidad
2. Technical Support
3. New sim Card

Hello John Duncan! Thanks for reaching out to us! We’ll be glad to assist you with your current concern.  We've created a support ticket to follow up on your concern, as we'll need to gather and pr...

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• FreedomPop Community
• 20 de julio de 2021 14:55
• 0 votos

1. Comunidad
2. Account Details & Billing
3. Charged $4 but I do not have an account!

Hi! Thanks for contacting FreedomPop, Jose Luis Sanchez! We apologize for the inconvenience.  Upon reviewing the account associated with your Community profile. Our records indicate your concern is...

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• FreedomPop Community
• 19 de julio de 2021 22:57
• -1 votos

1. Comunidad
2. General Discussion
3. Port out number to xfinity mobile

Hi Liem Truong! Thank you for contacting FreedomPop! We're sorry to learn this, we’ll be glad to assist you with your current concern.  We've created a private message to follow up on your concern,...

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• FreedomPop Community
• 19 de julio de 2021 19:28
• 0 votos