FreedomPop Community

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  • Hello Lugean Mason! Thanks for reaching out! Please provide us with a summary of your inquiry along with the last 4 digits to the phone number of the device in question. Could you please be so kind...

  • Hi there! Thanks for reaching out. We'll be glad to assist you with your current concern. To be sure we're checking the correct account, we'd appreciate it if you could please verify the last four ...

  • Hello Esther! Thanks for reaching out. We'll be glad to assist you with your current concern. Depending on where you signed up, and whether or not you ordered under a promotion, the plans available...

  • Hello Micah Lindstrom! Thanks for reaching out! We've verified your account and we're able to see you have been assisted by one of our representatives through incident #5900. We're able to see our ...

  • Hello Joy Elliott! Thank you for contacting FreedomPop! We'll be glad to take a closer look into this for you. Just to be sure we're checking the correct account, would you be so kind to confirm th...

  • Thank you. We've carefully checked your account and we're able to confirm it is currently active and in good standing. Please keep in mind our service is VoIP. Due to this, you need to make calls a...

  • Hello Jianhua Li! Thanks for reaching out. We'll be glad to assist you with your current concern. We've checked the account associated with your profile, phone number XXX-XXX-9998, we confirmed it ...

  • Hi laurel thi! Thanks for reaching out. We apologize for the inconveniences experienced and for the delay in getting back to you, we’re more than willing to help you. For a future reference, check ...

  • Hi Scott! Thank you for reaching out! We apologize for the delayed response and we're sorry to learn you've been experiencing problems. To be sure we're checking the correct account, would you be s...

  • Hello Anton Agafonov! Thanks for reaching out. We apologize for the delayed We're sorry to learn you've been experiencing problems with our service. To be sure we're checking the correct account, w...